Policies, Terms and Conditions:
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Living Felt, Copyright © 2004-
We accept the following credit cards: American Express, Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address a
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after recei
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Living Felt reserves the right at any time after receipt of your order to acce
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Living Felt signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
We stand behind our products, services and customer care 100%. Your felting success, enjoyment and satisfaction with your felting supplies is our highest priority. We will gladly accept the return of products that are defective due to defects in m
Shipping Time -- For in stock items, we ship orders Same Day or Next Business day; dependent on order volume and time received, and type of order. If an order requires customization or special treatment that may not be met within this time frame, we
Living Felt shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Living Felt shall have the right to refuse or cancel any orders placed for product listed at the incorrect