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Living Felt!

"I wanted to let you know how much I appreciate your positive attitude you "display" on all of your orders. It's so refreshing to deal with such a kind and uplifting company. I received my first order from you about 3 weeks ago and have placed several orders since. I am loving this "new" craft and am looking forward to sending you some pictures of my creations.

Again, it's such a pleasure to be dealing with your company and I will definitely recommend it to all of my crafting friends. Keep up the uplifting encouragement you sent my way . . . it has been appreciated more than I can say!!

Sue Boyd
2014



"To my new friends at Living Felt,

I just opened my first delivery from Living Felt, and WOW, y'all! What a treat!

I was delighted when my package arrived so quickly, and the fact that it said "packed with love, shipped with joy" absolutely made my DAY. Then to find not only such a GENEROUS starter kit but also a great instruction booklet along with a personal note on the invoice - just WOW. I will absolutely be a customer for life:.."

Megan Tietz
2013


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"To all at Living Felt... I wanted a lightweight, unbreakable Nativity to enjoy with with the grandchildren. Your core wool, cross-bats of various colors and specialty locks were perfect. But equally important were your tutorials, blog posts, and especially words of encouragement that help to build confidence in a rookie needle felter so we feel like we can tackle a project. I have been casually felting for a couple of years, starting with projects from your tutorials, and this is my first big 3-D attempt. I could not have done it without you...."

Janice Odegaard 2014
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We Love
Living Felt!
Thank You!
Cass Country Junior High Class
2013

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Home >  > Privacy Policy
 

Privacy Policy |

Revised December 30, 2009

Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

 

The Information We Collect
This notice applies to all information collected or submitted on the LIVING FELT website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Credit/Debit Card Information
(etc.)
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

Name
Address
Phone Number
(etc.)


The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we receive, or to send company relevant news, as well as updates on our new products and services. Such addresses are not used for any other purpose and are not shared with outside parties.


We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.


Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.


Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.


How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by logging into your account, or by sending an email to:
customerservice@livingfelt.com. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.


How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 1-877-665-5790 or send us an email at
customerservice@livingfelt.com.




CART IS EMPTY

Join our community!

1000s of Supportive
Felting Friends
await you!



"Hello Marie, I received my enormous box in the post last week and haven't stopped since it arrived...I am thrilled with the felting supplies and am absolutely elbows-dee! This is my first foray into needle felting and I LOVE it!!! ...
Thank you so much for being a great company and sharing this wonderful activity, and thank you for your ongoing support."

Sincerely,
Kendra Hope
2014



On behalf of all of us here at Living Felt, I thank you for your letters, emails, pictures, and facebook posts. We truly love hearing from you, receiving your echoes of joy at tapping into your Inner Creativity, feeling the wonder and exhilaration of expressing from your heart. All of us here read your notes, and we all give thanks that we can be of service in lighting up that brilliant, brilliant light within you, and reminding you that it was with you all along.

 

Marie


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Amazing Felted Creations!


Check Out These Wonderful Slippers Made By Irina Ugrinovich

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From Our Family Living Felt